Privacy Policy

This Privacy Policy explains how Niagara Music collects, uses, stores, and shares information when you visit our website, create an account, publish listings, send messages, or contact us for support.

1. Information we collect

Information you provide

• Account details such as name, email address, password hash, and account type.
• Listing and profile content, including descriptions, locations, images, and contact information you choose to publish.
• Community posts, comments, and messages sent through the site.
• Information submitted through our contact form, including your name, email address, topic, and message.

Information collected automatically

• Basic technical data such as browser type, device information, pages visited, and approximate usage patterns through server logs.
• Session cookies used to keep you signed in and protect authenticated areas of the site.

2. How we use information

We use personal information to:

• Operate, maintain, and improve the website.
• Create and manage user accounts.
• Display listings, profiles, and community content.
• Enable messaging between users.
• Respond to support requests and contact form submissions.
• Send transactional emails such as account verification and password reset messages.
• Protect the platform from abuse, fraud, and security threats.
• Comply with legal obligations.

3. How information is shared

We do not sell your personal information. We may share information in these limited circumstances:

• Public content: Listings, community posts, and profile information you publish may be visible to other visitors.
• Service providers: We use trusted providers to deliver email and hosting services. For example, account and contact emails may be sent through Resend.
• Legal and safety reasons: We may disclose information if required by law or if necessary to protect users, the public, or the integrity of the service.

4. Cookies and sessions

We use essential cookies and similar technologies to keep you signed in and secure authenticated sessions. These cookies are necessary for core site functionality.

5. Data retention

We retain account, listing, and community information for as long as needed to provide the service or until it is deleted by you or an administrator. Contact form submissions are retained only as long as needed to respond and maintain reasonable support records.

6. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices and rights

Depending on your location, you may have the right to:

• Access personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated content.
• Withdraw consent where processing is based on consent.

To make a request, contact us through the contact page. We may need to verify your identity before responding.

8. Children's privacy

Niagara Music is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

9. Third-party links and content

Listings and community posts may include links to third-party websites or services. We are not responsible for the privacy practices of those external sites.

10. International users

Niagara Music is operated from Canada. If you access the site from outside Canada, your information may be processed and stored in Canada or where our service providers operate.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the bottom of this page will reflect the most recent revision.

12. Contact us

Privacy questions or requests can be sent through our contact page.